The trusted vehicle maker, Toyota, is currently recalling more than 2.43 million vehicles.
According to the Toyota Pressroom, a website specific to the vehicle manufacturer, the recall is affecting mainly 2010- 2014 Toyota Prius vehicles. Originally, approximately 800,000 vehicles were recalled. That number has since increased dramatically.
Toyota Pressroom also confirmed that the Prius models likely failed if and when drivers attempted to put their vehicle into “failsafe” driving mode. Rather than correctly entering the Failsafe mode, the vehicle would lose power and stall. Pressroom continued sharing that the vehicle’s power steering and braking would still work but a stall at a fast speed could increase risks of a crash.
After multiple drivers shared their experience with faulty driving modes, Toyota looked into the issue at hand and discovered that a recall was entirely necessary.
One woman, Kathleen Ryan, shared her experience with CBS. She shared, “The experience was terrifying. It felt like someone pulled the emergency brake. I mean I couldn't believe what was happening; you step on the accelerator and nothing happened."
This recall has since spread outside of the United States; 1.25 million vehicles in Japan, 290,000 in Europe, and 3,000 in China have been recalled.
Toyota is planning on communicating with the customers once software updates are available for all affected vehicles. Until then, Toyota Pressroom suggests contacting the Toyota Customer Experience Center at 1.800.331.4331 or the Lexus Guest Experience Center at 1.800.255.3987.
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